HOSPITALITY BUSINESSES, TO OPEN, OR NOT TO OPEN?
To open or not to open, that’s the question on many hospitality leaders’ minds right now. And the next question might be, should we have opened? Being a Londoner, it’s clear from the empty station car parks and trains into the Capital, as well as catching the tube...
Hospitality business recovery
With the hospitality industry about to reopen after 103 days of lockdown, businesses are working hard to set up their restaurants, pubs and bars in a COVID.19 safe manner whilst making sure they still deliver an experience to their consumers. Much has been written...
Even great leaders need a sounding board, right?
Strategic thinking, business planning and responding to crisis, are all part of a business leader’s role and responsibilities. They also have a desire to understand what’s going to happen in the future, within reason, for their business under different scenarios so...
The difference between being ‘Good’ and being ‘Awesome’…..
Recently I was at a conference and after one of the presentations the presenter was asked ‘what they thought the difference was between good and excellent operators?’ Because of some work that I’m doing the question made me think how I would have answered it – what is...
